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NOTE ON CHRISTMAS SHIPMENTS
To receive your bracelets before December 25th, 2018,
please consider to place your order:
– shipment to USA and worldwide: before December 3th, 2018
– shipment to UK and Europe: before December 14th, 2018
– shipment to Italy: before December 21th, 2018 (20th islands)
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Thank you for visiting and shopping at www.secofflorence.com. Following are the terms and conditions that constitute our Shipping Policy.

 

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Delivery estimates

ITALY 1/2 business days (tracking)
EUROPE (zone 1) 6/8 business days (tracking)
NORTH AMERICA (zone 2) and CANADA 15/20 business days (tracking)
REST OF AMERICA and OTHER ASIAN COUTRIES (zona 2) 15/20 business days (no tracking)
OCEANIA (zona 3) 15/20 business days (no tracking)
AFRICA (zone 2) 15/20 business days (no tracking)
MEDITERRANEAN BASIN (zone 2) 15/20 business days (no tracking)

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped. Tracking number is not available on free shipping.

 

Customs, Duties and Taxes

www.secofflorence.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

www.secofflorence.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

We currently ship worldwide

 

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.